Evaluation of the performance and ranking of the efficiency of Tehran branches of a private bank using two-stage data envelope analysis and Borda ranking technique

Vaezi, Ehsan; Memarpour, Mehdi

doi:10.22105/dmor.2018.55774

Document Type : Original Article

Authors

Department of Industrial Engineering, Islamic Azad University, Science and Research Branch, Tehran, Iran

https://doi.org/10.22105/dmor.2018.55774

Abstract

Banks are among the economic centers of the country, whose performance regarding promotion of productivity and efficiency, leads to economic development of the country. Accordingly, investigation of the status of the performance and efficiency of a bank will be influenced by the performance and efficiency of that bank’s branches. The aim of this study is to investigate the efficiency and ranking of 121 branches of a certain private bank in Tehran. For this purpose, first two-stage data envelope analysis has been used to obtain the efficiency of banks accurately using 7 indices as the input variable, 4 indices as the intermediate variable, and 1 index as the output variable. The results of the research indicated that in the first stage of the two-stage data envelope analysis, 51 branches were found to be efficient, which was reduced to 18 branches in the second stage. As the accurate efficiency of each branch was determined following two stages, for ranking the branches that had an efficiency of one, Sexton, Anderson-Peterson and Charnes-Cooper efficiency method was employed. In the last stage, using Borda technique, the results obtained from the previous models were combined and the final ranking of the bank’s branches was determined.

Keywords

Main Subjects

Data Envelopment Analyses

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Journal of Decisions and Operations Research

Evaluation of the performance and ranking of the efficiency of Tehran branches of a private bank using two-stage data envelope analysis and Borda ranking technique

References

References

Volume 2, Issue 2
January 2018
Pages 116-129

Evaluation of the performance and ranking of the efficiency of Tehran branches of a private bank using two-stage data envelope analysis and Borda ranking technique

References

References

Volume 2, Issue 2January 2018Pages 116-129

Volume 2, Issue 2
January 2018
Pages 116-129