Decision based on Soft Computing
Sadegh Hasani Moghadam; Mohammad Mahdi Mohtadi; Hossein Bazargani; Ali Taheri; Mohsen Miri
Abstract
Purpose: The main goal of this study is to present a novel model for managing organizational processes possessing the necessary agility in complex situations. One of the most critical requirements of such a model is using systems thinking and a soft operations research approach because the methods introduced ...
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Purpose: The main goal of this study is to present a novel model for managing organizational processes possessing the necessary agility in complex situations. One of the most critical requirements of such a model is using systems thinking and a soft operations research approach because the methods introduced in the background to achieve the agility of the process management generally include fragmentary optimization because of the one-dimensional view and the lack of a system view to identifying agility variables in process management.Methodology: In this study, an attempt was made to provide a comprehensive model using the interpretative paradigm's capabilities. To this end, the main components were identified using the meta-synthesis technique and interviews with eighteen experts. Further, components were prioritized by using the interpretative ranking process.Findings: The findings show that the process leadership component is given first priority based on the interpretive ranking. Therefore, organizations that want to be agile in their process management system should consider leadership characteristics in processes to implement transformational systems. After that, the results showed that environmental awareness, knowledgeable and competent human resources, organizational learning dimension, contingent and appropriate structures, governance, improvisation-based strategy-making, technological infrastructure, dynamic adaptation, culture, and creative sustainability are prioritized, respectively.Originality/Value: Using soft operations research techniques, including the interpretive ranking process, in designing an agile model for managing business processes will significantly help process organizations in complex and dynamic environments to simultaneously exploit the benefits of stability in managing processes and dynamism coming from being agile.
Data Envelopment Analyses
Ahmad Reza Tahanian; Hasan Haleh; Farhad Etebari; Behnam Vahdani
Abstract
Purpose: The current study aims to provide a framework for evaluating the large projects based on the sustainability dimensions and with agility approach using data envelopment analysis.Methodology: To this end, sustainability indicators, agility indices in project management and project management critical ...
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Purpose: The current study aims to provide a framework for evaluating the large projects based on the sustainability dimensions and with agility approach using data envelopment analysis.Methodology: To this end, sustainability indicators, agility indices in project management and project management critical success factors are identified. By calculating the large projects efficiency numbers in each of attitudes include financial, social and environmental, three dimensions of sustainability and by drawing a regional graph based on the projects’ efficiency numbers in both attitudes of agiliy and project management critical success factors, the project performance is studied in both attitudes. Findings: Graphs and efficiency results in sustainability attutudes show that among 27 projects, just three projects are efficient in all three attitudes. In addidtion, to deliver product/service in the shortest time is the meaning of delivering value to the customer with extending the agility in project management. Also, to protect the resources for the next generation, project manager can dedicate the financial and social resources in order to control the environmental impacts of the projects in parallel with the sustainable development principles which which can be translated to be responding efficiently and effectively to the customers while meeting the requirements of the sustainable development. Originality/Value: The project as a temprory organization should be managed in such a way that while adapting to the changes and being agile in responsiveness, it also keeps the time range, cost and qulity for delivering the created product/service. Agility has been proposed as an approach to gain and keep the competitiveness in a changing and unpredictable environment and it focuses on meeting customers needs while sustainability attitude does focus on the reduction of the udesireable affects of the meeting customers demands. To integrate these two concepts in the field of project management leads to the efficiency and success of the project, comprehensively.